Luke, I had asked a similar question on Slack in regards to having a way for email users to have a way to recover/reset email passwords similar to how they could on BC. Given that both Treepl and BC used the same email provider their should be a way to do this without having to go through the Partner Portal to set even a temp password. (With the use of a second email address to activate and reset passwords like on BC). Ideally a link should exist on the webmail login page for Forgot Password. Here is a forum post based on that Slack password post. End-User Password Reset for Hosted Email